Compliance and Vetting
Healthcare support with vetting, security readiness, and clear operating boundaries.
ClinicWing helps practices delegate work safely by matching healthcare-trained assistants, documenting access rules, and reviewing quality weekly.
HIPAA-aware onboarding
Documented during scoping and reviewed during onboarding.
Minimum necessary access
Documented during scoping and reviewed during onboarding.
Practice-approved systems only
Documented during scoping and reviewed during onboarding.
No independent clinical decisions
Documented during scoping and reviewed during onboarding.
Documented escalation paths
Documented during scoping and reviewed during onboarding.
2FA-ready accounts
Documented during scoping and reviewed during onboarding.
Vetting pipeline
Six steps before assistant launch.
- Application screen
- Healthcare workflow interview
- Skills simulation
- Background and reference checks
- Device and connectivity review
- Onboarding certification
HIPAA-aware workflows help practices operate carefully. Your practice remains responsible for legal compliance and access approvals.
| Area | Practice responsibility | ClinicWing support |
|---|---|---|
| PHI access | Approve, limit, and monitor access. | Document role boundaries and assistant readiness. |
| EMR/EHR access | Approve, limit, and monitor access. | Document role boundaries and assistant readiness. |
| Phone and portal access | Approve, limit, and monitor access. | Document role boundaries and assistant readiness. |
| File sharing | Approve, limit, and monitor access. | Document role boundaries and assistant readiness. |
| Time tracking | Approve, limit, and monitor access. | Document role boundaries and assistant readiness. |
| Password handling | Approve, limit, and monitor access. | Document role boundaries and assistant readiness. |
| Device expectations | Approve, limit, and monitor access. | Document role boundaries and assistant readiness. |
Common questions
Operating boundaries before access is approved.
How fast can we start?
Most practices can complete the first matching review in 24-48 hours after the role brief is clear. Launch timing depends on access approvals, schedule, and interview availability.
Are assistants dedicated to our practice?
The default model is a dedicated assistant assigned to your practice, with optional backup coverage when the workflow requires redundancy.
Can we interview assistants before hiring?
Yes. The shortlist is meant to help you review fit, communication style, schedule, and healthcare workflow experience before onboarding.
Are there long-term contracts?
The hourly rate is $9.50/hr. Scoping confirms weekly hours, onboarding, coverage expectations, and any term details before hiring.
Are assistants HIPAA-aware?
Assistants are trained on healthcare privacy expectations and operational safeguards. Your practice remains responsible for legal compliance, access approvals, and role permissions.
Access boundaries
Review the safeguards before any assistant starts.
We document permissions, escalation paths, and practice responsibilities so the role is clear from day one.